If you are replacing an existing bag, lay it flat next to a ruler and photograph it open and closed. If you are starting from scratch, measure the packed item, including any box or inner wrap.
Ask the supplier to label estimated dimensions on the first quote. That way you can revise the estimate after a fit trial without anyone mistaking it for an approved size.
Send six details in the first message
| Detail | What to provide | If you do not know yet |
|---|---|---|
| Use and size | What goes inside, usable width and length, depth if relevant | Send the packed item’s measurements and a photo |
| Construction | Opening, closure, gusset, handle or roll format | Show a reference bag and describe what must change |
| Order and delivery | Individual bag count, print, delivery country and required arrival date | Separate an initial quantity from later repeat orders |
Include any required material specification or certificate. The word “biodegradable” gives the supplier too little information to identify the formulation or the disposal claim.
Measure the space left after the bag closes
On a sketch, mark where each measurement starts and stops. Does the length include the flap? Was the gusset open or folded? Measure a garment after folding it, or a parcel after adding its inner packaging.
Compare “250 mm wide × 350 mm usable length, plus flap” with “250 × 350 mm including flap.” The second bag has less room for the product. These are example sizes. Ask the factory to mark the usable space on its drawing.
Describe the construction by how it will be used
- Garment packing: explain whether staff need to reopen the bag and whether the product must be visible through it.
- Parcel shipping: identify the sealing arrangement, label area and any planned return opening.
- Roll or carry bags: give bags per roll or the handle format, and describe the intended contents.
If a current bag tears, show where it tears and what was inside. That gives the factory a reason for recommending a different film or construction and gives you something specific to check on the sample.
Separate artwork from claims that need evidence
Attach the logo and mark its position and size on each printed side. If color matching matters, name the reference. A sketch is enough to discuss placement while the print-ready file is being prepared.
Keep certification marks and environmental wording out of approved artwork until their use is supported. TÜV AUSTRIA’s industrial scheme makes clear that a certified component must not be presented as if it certifies an unapproved finished product.
If a named certificate is essential, put it in the inquiry as a purchasing condition. LUXOBAGS currently has no compostability certificate or test report, so we cannot describe our bags as certified.
Count bags, then define the packing
Give the total number of individual bags. For roll orders, also specify bags per roll and rolls per carton. Spell out what “1,000 pieces” means on the order.
- Separate each size or artwork version in the request.
- State the proposed individual bag quantity for each version.
- Describe retail packing, outer cartons or carton markings if needed.
- Give the delivery country, postal code when available and required arrival date.
Our minimum order is 1,000 individual bags. List each size and artwork version with its quantity so we can confirm whether the proposed split works.
Check what the price and sample actually include
Check the quote against your sketch before paying. Look for separate setup and freight charges, then ask which features you will actually see on the sample.
Our existing samples are free. Ask about shipping when you request one. A custom sample costs US$30–50, refunded in full with a bulk order. Custom sampling takes 3–5 days after payment and bulk production takes 7–9 days after payment. Allow additional time for shipping.
A first inquiry you can adapt
We pack [item] in a bag that closes with [closure]. Our packed item measures [dimensions and units], and the attached sketch shows the flap or gusset. We need [individual bags per design] delivered to [country and postal code] by [date]. The print goes on [sides and colors]. Our artwork is [attached or pending], and we require [document, if applicable]. Please flag any estimated details and quote sampling, production and freight separately.
Attachments to check before sending
- A sketch with units and the usable dimensions marked.
- A quantity breakdown for each size and design, including roll counts if applicable.
- The latest artwork, or a photo showing where the print should go.
- The name of any required certificate or test report.
When the specification is still taking shape
Choose the next step for your bag
- Compare the six custom bag categories
- Review the sampling options
- Check the supplier before comparing offers
If you have the product but no bag yet, send a photo of it ready to pack. Include the quantity and delivery country so we can start the quote.
Request a Bag Quote